Like a lot of people, I hate being on the receiving end of telesales phone calls. I do understand it is the person’s job to do it, and that it is a way for the company to promote it’s products and services. Therefore, I do tolerate it and try and deal with it calmly.
After putting down the phone this morning after another sales pitch, I started thinking. This particular call did not make my blood boil, and when I put down the phone my blood pressure was still on normal levels. As apposed to other times that I put down the phone being extremely angry, feeling that I will never again have back that wasted time. In 99% of the cases I just put down the phone because a person doesn’t accept NO for an answer.
What made this phone call different? I was told immediately what the call was about. It was a personnel recruitment agency wanting to know if we have any positions available, I said no, and she thanked me and said good bye. I am happy to receive calls like this where the person gets straight to the point and doesn’t try and change my answer by offering other versions of the sales pitch.
So good on you if you follow the same approach to telesales!
With all the above being said, please don’t phone me because 10 out of 10 times I’ll say no because if I wanted a product, I’ll go look for it. 
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